Frequently asked questions.
Everything most people ask us before they join, grouped so you can jump straight to what you need. Can't find your answer? A real person reads every message.
Getting started
What is Kepper?
Kepper is a wallet with a memory. You move money the way you normally would — transfers, bills, a virtual card — and Kepper gives you a clear read on where every naira went, with budgets that keep you honest before month-end.
How do I get the app?
Kepper is on App Store and Google Playstore. Use the Get App Button to download it.
Money movement
What currency does Kepper support?
Kepper wallets run in Naira (NGN). Multi-currency tracking is on our roadmap, but not available yet.
Can I link my other bank accounts?
Not yet — Insight and budgeting today cover your Kepper wallet only. You can still send to any Nigerian bank account; account linking is on our roadmap.
Can I send to any bank account?
Yes — Kepper supports transfers to any Nigerian bank account through a guided flow, with the category picked up automatically as you send.
Budgets & limits
How do budgets and spend limits work?
Set a budget for the day, the week, the month, or a single category, and Kepper measures every transfer against it in real time. Spend limits go further — a transfer over your cap is held, not quietly sent, and raising a limit takes effect the next day rather than immediately.
Virtual card
What does the virtual card do?
It's funded from your wallet balance and works anywhere online. You can freeze or unfreeze it in one tap, and every charge shows up in the same insight and budget view as the rest of your money.
Security
Is my money and data safe?
Your data is encrypted in transit and at rest using bank-grade standards. Every transfer needs your confirmation — recipient name checked, amount shown — before it leaves your wallet. Your financial profile is never sold or shared.
Still stuck?
We read every message.
If your question isn't covered here, reach out directly — a real person will get back to you.